Sanyo Co., Ltd. Information Management Officer: Naoto Fujisaki

• Privacy Policy

  Privacy Policy Details Sanyo Co., Ltd. (hereinafter referred to as "the Company") requires customers to disclose information necessary for transactions and communication, such as their name, address, telephone number, and email address, when using our services. The Company complies with the Personal Information Protection Act and handles personal information in accordance with this Privacy Policy.
  
  1. Purpose of Use of Personal Information We will use the personal information we collect for the following purposes:
  1) For shipping products to customers and billing them for payment.
  2) To inform customers about our company's campaigns, products, and services.
  3) In order to improve our services
  4) To respond to customer requests and inquiries.
  
  2. Management of Personal Information We manage personal information under the following system.
  1) We will establish the necessary internal systems in accordance with the Personal Information Protection Act and guidelines, and obtain written pledges from employees to handle personal information appropriately.
  2) We will restrict the use of personal information to only those employees who need it for business purposes, establish rules regarding the storage and management of media containing personal information, and take measures to protect personal information.
  3) For personal information stored in the system, accounts and passwords will be provided to ensure that only employees who require access for business purposes can use it, and access rights management will be implemented. Furthermore, accounts and passwords will be strictly managed to prevent leakage or loss.
  4) To ensure the security of data transmission involving personal information over the internet, we use SSL, an industry-standard encrypted communication protocol, on necessary web pages.
  5) Provided that it does not disrupt the service, personal information will be deleted periodically after a certain period has elapsed since its receipt.
  
  3. Regarding provision to third parties
  1) In order to prevent individuals from ordering products with fraudulent intentions from using our services, we will provide order information related to transactions that we determine to have been conducted for fraudulent purposes to our information management company.
  2) Except in the cases described in the preceding paragraph, we will not disclose personal information to third parties without the customer's consent. However, this does not apply in the following cases.
  - When requested by a public institution such as a court or police based on laws and regulations - When there are special provisions in laws and regulations - When there is a risk of harming the life, body, or property of the customer or a third party and it is not possible to obtain the person's consent - When it is necessary to protect or defend our rights, property, or services from actions that violate laws, or our terms of service and notices and it is not possible to obtain the person's consent
  
  4. Disclosure of Personal Information: If a customer requests disclosure of their personal information, we will disclose it only after verifying the identity of the person making the request.
  Note: How to verify your identity Please mail a copy of a document that proves your identity (such as a driver's license or health insurance card) to our company.
  We will review the information and disclose it once it is confirmed that the person in question is indeed the person in question.